"Jenn,
Mystery or secret shopper programs are a great tool to ensure operational compliance. So if the goal is to check how well people are adhering to standards or procedures, mystery shopping works well for that. However, I will also tell you…"
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Secret Shopper Program
Started this discussion. Last reply by Brian Numainville Jan 30. 2 Replies 0 Likes
Hi Everyone- We are interested in running our own secret shopper program in our chain of 9 grocery stores. Does anyone currently have a program or had any experience with one? We are planning on…Continue
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Stacy Dye replied to Jenn Louviere's discussion Secret Shopper Program
"Hi Jenn, as a consumer researcher, I will give a quick word of advice. Secret Shopper programs are great for making sure that people in your stores are following policy. They are not going to tell you if that policy is a good one or…"
Jenn Louviere posted a discussion
Secret Shopper Program
Hi Everyone- We are interested in running our own secret shopper program in our chain of 9 grocery stores. Does anyone currently have a program or had any experience with one? We are planning on maintaining from within. Thanks! JennSee More
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Jenn Louviere replied to Joseph Tarnowski's discussion Are you attending the NGA Show?
"For sure! Let me know what times/dates work for you. Can't wait- this will be my first year attending!"
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Jenn Louviere replied to Joseph Tarnowski's discussion Which Social Media Platforms do you Use for Connecting with Consumers? in the group Social Media
"We very successfully use Facebook. We are working on working twitter in as a more updateable resource. Some of it feels a little repeditive. However, as Robert said they do reach diffrent followers. How do you feel about Blogging? Do you think it is…"
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Profile Information
- Company Name
- Gordy's County Market
- Title?
- Marketing
- Type of Company
- Retailer
- Number of Stores?
- 1-10
- Zip Code of Company Headquarters
- 54729
- Association Member?
- No
- I've read and understand the terms of use
- Yes
Comment Wall (1 comment)
- At 3:32pm on February 24, 2010,
Jason Nelson said…
PG Independent April 2013
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